Privacy policy.

This policy explains how Tortoiz Themes handles information when you use the website, contact the studio, or purchase a digital product. By using the website, you acknowledge the practices described here.

1. Information you provide

You may provide your name, email address, project details, order details, or support information when you contact us. We use this information to respond to your request, provide support, and manage the relationship connected to your purchase.

2. Purchase information

Paid purchases are processed through Lemon Squeezy. Payment details are handled by Lemon Squeezy rather than stored by this Astro storefront. Lemon Squeezy may collect and process information under its own privacy policy and payment terms.

3. Usage data

The website may receive standard technical information such as browser type, device type, approximate location derived from network information, referring page, pages visited, and timestamps. This information may be used to keep the site secure, understand basic performance, and improve the experience.

4. Checkout

When you choose to buy a theme, the Lemon Squeezy checkout opens on top of this website. Anything you enter there, including your email address and payment details, goes directly to Lemon Squeezy and is not stored by Tortoiz Themes beyond the order details Lemon Squeezy shares with us to deliver and support your purchase.

5. Cookies and tracking

We do not use the storefront to store payment card data. If analytics, newsletter, embedded demo, or other third-party services are added later, this policy may be updated to describe their cookies and data practices.

6. How information is used

Information may be used to provide and maintain the service, respond to support requests, deliver product-related assistance, prevent abuse, communicate important service updates, and improve the products and website.

7. Sharing

We may share information with service providers that help operate the website, support the business, process purchases, or respond to requests. We may also disclose information when required by law or to protect the rights, safety, and security of the service and its users.

8. Retention and security

We retain information only for as long as reasonably needed for the purposes described above, legal obligations, dispute resolution, and business records. No online service can guarantee absolute security, but we take reasonable steps to protect information within our control.

9. Your choices

You may contact us to ask what personal information we hold, request correction, or ask a question about its use, subject to applicable law and reasonable verification.

10. Contact

Privacy questions can be sent to support@tortoizthemes.com.