Cancellation & Refund Policy

Cancellation & Refund Policy

Last updated: June 29, 2025

Digital Product Purchases

We offer various themes for sale directly through this website. This policy applies to those themes only. For other themes, please check the terms of the website they are available from.

Refund Policy for Digital Products

As our themes are digital files, we do not offer a standard refund/return policy like you might expect from a physical product. This is because once you have the theme files, these can easily be copied or stored - there is nothing that you can return to us.

We do our best to explain the features of each theme through the website content and the theme demos. If you are unsure about any aspect of the theme, please contact us before you buy with any questions.

We will only consider refund requests if there is a genuine fault with the theme that renders it unusable.

We do not offer refunds if:

  • You do not have sufficient expertise to use the theme
  • You change your mind after purchasing
  • The theme did not meet your expectations
  • You bought the theme by mistake

Subscription Cancellations

If you have a subscription with us, you may cancel at any time. Your subscription will remain active until the end of the current billing period, after which it will not renew.

To cancel your subscription:

  1. Log in to your account
  2. Navigate to the Subscriptions section
  3. Select the subscription you wish to cancel
  4. Click “Cancel Subscription”

To request a refund, please contact our support team at [email protected] with your order details and reason for the refund request.

Processing Time

Refunds, when approved, will be processed within 5-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions about our cancellation and refund policy, please contact us at [email protected].

Changes to This Policy

We may update our Cancellation & Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date at the top of this policy.

You are advised to review this Cancellation & Refund Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.